Four things, done properly. Computers and printers, networks and WiFi, security cameras, backup, and device repair. All of it on-site, across Bonner County.
The printer that drops off the network every few weeks. The computer that got slow. The update that broke something. This is most of what I get called for, and most of it is a twenty minute fix once somebody looks at it properly.
Dead spots in the back room, internet that drops mid-call, and three network names nobody understands. I plan it for your building instead of adding another box to the pile.
Automatic, off-site, and actually verified. Full quality with nothing left out, and when something goes missing, restoring it is part of the service.
Installed, configured, and you learn to pull footage before I leave.
“Sean is the man! Scheduled appointment within 24hrs, fixed everything, fair pricing, and great customer service. Highly recommend!”
“Great service, very professional, highly recommend.”
“Great owner, clear communication and transparent pricing. Highly recommended! Sean is your guy!”
I started Tech Detective because too many North Idaho businesses were getting bounced between IT companies they'd never met in person. You'd open a ticket and wait. I wanted to do it differently.
When something breaks, you call my cell. I remember your setup from last time, I drive to you, and I don't leave until it works. That's the whole model.
Small businesses across Bonner County. Contractors, shops, offices, restaurants, nonprofits. If it has computers and a network, it's in scope.
I'm available 6am to 8pm, seven days a week. Most things get fixed the same day, remote or on-site.
It's $150 for me to come out, and that covers the first hour of diagnosing. Once I know what's actually wrong, I quote you a flat price for the fix. Networking and camera jobs get walked first and quoted as one fixed number.
No. Work is job by job. Backup is month-to-month and cancellable anytime.
Sandpoint, Ponderay, Sagle, Dover, and the rest of Bonner County.
Yes, and that's the point. You get the same person every time, who remembers your setup. No ticket queue, no call center, no rotating technicians.
Call, text, or book a time. I'll tell you whether it's something I can sort out from here or whether I need to come out. No charge for the conversation.
