How Tech Detective LLC collects, uses, and protects your information.
Tech Detective LLC ("we," "us," or "our") is a managed IT services provider based in Sagle, Idaho. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By contacting us, using our website, or opting into text message communications, you agree to the practices described here.
We collect information you provide directly to us, including:
We also collect limited technical information automatically when you visit our website, such as your browser type, pages visited, and approximate location (city/region level), through standard web server logs.
We use the information we collect to:
We do not sell your personal information. We do not share your information with third parties for marketing purposes. We may share information only in these limited circumstances:
SMS consent is not shared with third parties. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for any purpose. Your mobile number and your consent to be texted are used only by Tech Detective LLC to send you the messages described in Section 4, and are never sold, rented, or disclosed for marketing purposes.
If you provide your mobile number and consent to receive text messages from Tech Detective LLC, you agree to receive SMS communications from us. These may include appointment reminders, consultation follow-ups, service updates, and responses to your inquiries.
Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.
Messaging frequency may vary. Message and data rates may apply.
To opt out at any time, text STOP to any message. For assistance, text HELP or visit our website at https://techdetectivellc.com/. You may also reach us at sean@techdetectivellc.com or (888) 404-7707.
Visit https://techdetectivellc.com/privacy-policy for our privacy policy and https://techdetectivellc.com/sms-policy for our SMS Terms & Conditions. A full list of the message categories we send is published at https://techdetectivellc.com/sms-message-types.
We do not text people who have not contacted us. Consent is established when you text our business number first, when you give us your mobile number while requesting a quote, booking, or support, or when you check the optional SMS consent box on one of our website forms. Consent is never a condition of purchasing any service, and we will use phone or email instead if you prefer. See our SMS Terms & Conditions for details.
We retain your information for as long as is necessary to provide services to you and maintain our business records. If you ask us to delete your information, we will do so unless we are required by law to retain it.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure.
Our services are directed to businesses, not individuals under the age of 18. We do not knowingly collect personal information from minors.
You may request to access, correct, or delete the personal information we hold about you at any time by contacting us at sean@techdetectivellc.com or by calling (888) 404-7707.
We may update this Privacy Policy from time to time. The updated date at the top of this page reflects when changes were last made. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us: